Terms of Service

01Acceptance of terms

By accessing or using the Cointup website, mobile applications, APIs or any related service (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Services. We may update these Terms from time to time, and your continued use after any change constitutes acceptance of the revised Terms.

02Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction. The Services are not available to residents of restricted jurisdictions or to any person barred from using them under applicable law. You are responsible for ensuring that your use of the Services is lawful where you live.

03Accounts & verification

To access certain features you must register an account and complete our identity verification ("KYC") and anti-money-laundering checks. You agree to provide accurate, current and complete information and to keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account.

• One account per person unless otherwise approved in writing.
• You must notify us immediately of any unauthorised access.
• We may refuse, suspend or close accounts at our discretion where required by law or risk policy.

04Use of services

Cointup provides tools to buy, sell, hold and trade digital assets, including spot, futures and options products. Features, availability and supported assets may change at any time. We do not provide investment, tax or legal advice, and nothing on the platform should be construed as a recommendation to transact in any asset.

05Fees & payments

Trading, withdrawal and other fees are published on our fee schedule and may be updated from time to time. You authorise us to deduct applicable fees from your account or transactions. Network fees charged by third-party blockchains are outside our control and are your responsibility.

06Prohibited activities

When using the Services you agree not to:

• Engage in market manipulation, wash trading or other abusive trading practices.
• Use the Services for money laundering, terrorist financing, fraud or any unlawful purpose.
• Attempt to gain unauthorised access to the platform, other accounts or our systems.
• Circumvent geographic restrictions or provide false verification information.

07Assumption of risk

Trading digital assets involves significant risk, including the potential loss of your entire balance. Prices can be highly volatile. By using the Services you acknowledge that you understand these risks. Please review our Risk Disclosure for more detail.

08Intellectual property

All content, trademarks, logos and software associated with the Services are owned by Cointup or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Services for their intended purpose.

09Suspension & termination

We may suspend or terminate your access to the Services, with or without notice, if we believe you have breached these Terms, pose a security or compliance risk, or where required by law. You may close your account at any time, subject to settlement of any open positions and outstanding obligations.

10Limitation of liability

To the maximum extent permitted by law, Cointup and its affiliates will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill arising from your use of the Services. The Services are provided on an "as is" and "as available" basis without warranties of any kind.

11Governing law

These Terms are governed by the laws of the jurisdiction in which Cointup is incorporated, without regard to conflict-of-law principles. Any dispute will be resolved through the courts or arbitration bodies specified in our final published terms.

12Contact us

If you have questions about these Terms, please reach out via our contact page or email legal@cointup.com.